As a Decathlon Member, you are entitled to an Exchange or Refund of your Decathlon product with no time limitation, as long as the Decathlon Product is in a new and/or resellable condition with all the packaging and tags intact.
We are unable to process a Refund or an Exchange for the following Decathlon Products:
- Products that are deemed to be damaged on purpose/unmaintained/not returned in a resellable condition;
- Products subject to normal wear and tear;
- Products that are perishables such as food/drinks;
- Products that have been personalised such as clothing/bags/etc; and
- If there is no proof of purchase.