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Watch feels heavy for a running watch.
Options/UI feels extremely irregular/unnecessary.
Despite the HRM being elastic, it can be kind of small/short for some others. (I have a pretty small frame and I already find myself using most of the length of the strap.)
Initial detection of HR is also weird/delayed.
Inaccurate % on "comfort level". (Which I assume is your %max HR)
Hello H,
Thank you for taking the time to review the Running Heart Rate Monitor Watch HR300
Your user feedback will be very valuable in helping us to improve upon this product and any future new releases which we bring in. I will convey your valuable usage experience to our offer team for their further evaluation and improvement.
I am sorry to hear of your negative experience with our HR Watch. We are working to improve on the technical functionality of our electronic products. Do stay tuned for some exciting developments in our watch offers come 2022.
Nonetheless, thank you for your review, it is thanks to users such as yourself that we at Decathlon are able to continuously design quality products for all our sport users! (:
Run Forth and Conquer
Terence
Digital Sports Leader | Running Sports
Did not work, failed to connect to the monitoring band. Trying to get customer services to sort it out or refund.
This is a versatile product, not only does it connect to the watch but at a fraction of the cost of a Polar heart rate monitor it also connects to the Polar V650 and a Peleton spin bike!
A chance and most excellent purchase.
Worth for money & very good product.
Dear Suhaila, thank you for your time in leaving us with a 5-Star rating on our product/service. We are glad that we managed to delight you with the standards of our product/service. We really appreciate your loyalty with Decathlon. Please let us know if there is anything else we can improve on in the future.
Thank you once again for your time and we hope to serve you again soon!
Saufi
I bought this product aware of its limitations, so no complaints about the functionality. The heart rate belt can even be connected to a smart phone (of course, losing the ability to connect to the watch.) I would rate it 5 stars, but... The right lower button became wobbly and started making an alarming clicking sound indicating it may fall out of the watch. And that just after few usages, once in the pool with my kids and a couple of times on a bicycle. Will see how durable it is.
Hello there
Thank you for your feedback :)
Australia is a retailer that sells its own 'Passion Brands' - these are brands that are developed in-house. (We conceive, develop, manufacture & retail). This allows us to provide the highest quality possible for our customers and our trademark low and prices.
Your opinion is important to us as we continuously strive for our customers` full satisfaction and please give us an update on how the watch is going!
We will be very happy to have you back shopping with us.
Looking forward to hearing from you
Daniel Khoury
Fitness / Footwear Commercial Director & Buyer
Daniel.khoury@decathlon.com
BP displays very small unable to see.
Hi Choo Cheng,
Thank you for your review on our Running Heart Rate Monitor Watch HR300! We're sorry this item did not meet your expectations.
I'll bring your feedback back to our design team to see how we can improve the practicality of this watch in our future designs.
Nevertheless, thank you for your support and I wish you a great week ahead! :)
Sport on safely!
Amalina
Digital Interaction Relay
The connection between Chest Strap & Watch kept having to be re made. However even if that hadn't happened it wasn't a good purchase. You could not exercise with a constant BPM display on the watch and had to use the buttons every time you wanted to check your BPM. Technical Support tried several ways to resolve but despite efforts couldn't be dine. Item was returned for a refund with no quibble.
Hello David,
Thank you for taking the time to give this feedback and I'm happy to see that although the watch was not suitable you were able to receive a full refund.
From now on, all of our newer heart rate products will use an optical sensor rather than a belt, eradicating any connection issues. In terms of the constant HR display, once you have selected "activity" and pressed start, the HR should then always be displayed on your screen.
Robert
Na
Hi Vidhi
Thank you for taking the time to review our product! We are sorry to know that this product is not up to your expectation! We take feedbacks and reviews into consideration to improve our products and cater to all sports users!
This product has a stopwatch, measures heart rate and calories burn. It has a target zone which is an intensity indicator and has interval training as well. As this is a technical product, you can drop by our store to enquire how to use the HRM.
We hope this experience will not deter you from viewing our products. Please feel free to browse through our website or drop by to your nearest Decathlon store to check out our wide range of sports products available! We hope to see you and serve you better next time!
Be Water My Friend
Muhammad Fakhrul
Omni-Channel Sports Advisor
Anyone who needs glasses and runs without them will have a problem reading the bpm - too small
Hello Chris,
Thank you for taking you time to give us this feedback. The design team have noted that this has been an issue for some of our customers. As a result this product has just recently been replaced by the HR500 that comes with larger numbers. However one of the changes is that this product measures heart rate from the wrist rather than using a chest strap. https://www.decathlon.co.uk/kalenji-hr-500-black-id_8563506.html
If you contact your local store they may offer an exchange or refund.
Robert
Disappointing. I've used several other Decathlon/Onrhythm heart rate monitors before over several years but they don't last especially long as the strap tends to become crack and break with time. This one is supposed to have a lap time function but it doesn't exist (I've looked at a number of them in different decathlon branches just to check). The previous, discontinued Onrhythm 430 was good to use (until the strap broke).
Hello Richard,
Thank you for taking your time to write a review on this watch. I'm sorry to hear that it hasn't been satisfactory. The lap time should work on pressing the bottom left button during the activity. This product comes with a 2 year warranty, so if the strap or lap button is broken then please take it to your nearest Decathlon branch so that my colleagues can offer a solution.
ROBERT