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Returns/Exchange & refund Policy

    As a Decathlon Member, you are entitled to an Exchange or Refund of your Decathlon product with no time limitation, as long as the Decathlon Product is in a new and/or resellable condition with all the packaging and tags intact.

      We are unable to process a Refund or an Exchange for the following Decathlon Products:

      • Products that are deemed to be damaged on purpose/unmaintained/not returned in a resellable condition;
      • Products subject to normal wear and tear;
      • Products that are perishables such as food/drinks;
      • Products that have been personalised such as clothing/bags/etc; and
      • If there is no proof of purchase.
      Payment Mode for Refund (PURCHASED IN-STORE)
      Payment Mode for Refund (PURCHASED ONLINE)
      MODE OF PAYMENT
      Cash Purchase
      MODE OF REFUND

      Cash

      Card / Momo Purchase

      Bank Transfer
      MODE OF PAYMENT
      Cash on Delivery Purchase
      MODE OF REFUND

      Bank Transfer

      Card / Momo Purchase

      Bank Transfer