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Ordered this bike online as an xmas present for my grandson. Travelled to the Oxford store expecting to pick up a box that i would assemble myself at home. I was very suprised when the staff member wheeled my bike out slready assembled. I was then advised on the merits of he 20inch frame, how to adjust everything, and offered to fit the mudguards i purchased in store. Was also given a full brief on the returns policy if i wasnt satisfied, and also the contact details for any problems. The bike was excellent. Under ÂŁ100 but with all the quality and materials of a bike a lot more expensive. I cant fault the bike or the service at Decathlon. I would recommend the shop wholeheartedly. Made my xmas shopping a lot easier.
Thank you for the review, James! We are thrilled that you enjoyed your time in our store. We hope to see you back in our store very soon.
Hector
Great service, bike is brilliant. So easy to ride!
Visited the store in Wandsworth and the staff on the bike section was really helpful in helping me choose the right bike for my sons birthday gift.
Very good bike as a first riding solo no stables. Great service in checking before we leave and making sure the bike was up to standards for my son .
Very happy and would recommend to others to use and visit this store
The Bike is amazing - gave my son the confidence he needed to start riding a bike ! Great value, great bike
Hi Angela,
We are happy to hear that your son's new bike was a success!
Thank you for taking the time to leave your review.
Take care and have a great day!
Emily
Sports Advisor (Customer Service)
Decathlon Wednesbury
Decathlon UK Limited. Company number: 03140144. VAT number: GB679262296.
Registered office: 9 Maritime Street, London, SE16 7FU.
Reviewing after 18 months, bike is excellent and my son is now confident and riding this bike.
I had brought this bike for my little boy and its perfect. The bike was built and it even came with lights front and back. This is the perfect bike for your younger ones to start mountain biking and decathlon staff guiltbrook were fantastic.
The bike sizing was exactly as listed, build quality was much better than expected for the price and very little to do in the means of assembly. Very pleased and will buy from Decathlon again.
Purchased for 5 year old. He loves it, perfect
excellent